Attraction Assistance Pass  (AAP) – Universal Orlando Resort

Thank you Maureen Rowe Deal

Like Disney’s DAS, Universal Orlando Resort provides a paper pass, called Attraction Assistance Pass (AAP). The AAP is not a “front of the line” accommodation. You will still have to wait in a line.

The AAP covers everyone in your travel party (up to 6 people), for both parks – Universal Studios and Islands of Adventure. Once you get the AAP it remains active for the length of your visit or two weeks for annual passholders. If your group is larger than 6, the Team Member may write the card for more. All park tickets must be scanned when assigning the AAP.

To get the AAP, go to guest relations on the right hand side immediately after you pass through the entry turnstiles at either Universal Studios Florida or Islands of Adventure. Note: there is a Guest Relations area before you enter the parks but this location is usually much more crowded than the one inside the park and doesn’t always give the AAP.

Like with the DAS, when requesting the AAP at Universal, focus on your loved one’s symptoms and discuss why the card will keep them safe and healthy. A diagnosis is not needed in order to qualify for the AAP. Universal Orlando does not require a doctor’s note to get the AAP and Team Members most likely won’t read it if you present it.

The AAP is presented to the attendant at the entrance to each attraction. You can use the AAP for all attractions including those attractions that do not accept the Express Pass (including Harry Potter attractions). If the posted wait time is less than 30 minutes, you will be directed to an alternative entrance/line usually the Express Pass line. If the posted wait time is 30 minutes or more, the attendant will write on the pass what time to return to ride that attraction. When you return at the designated time, you will then be directed to the alternative entrance/Express Pass line to enter the attraction.

With the AAP you can only have one future attraction listed on your AAP at a time. However, you can still use it for attractions that have less than a 30 minute posted wait while you wait for your return time. For example: The wait time for Spiderman is 45 minutes and it is 2:00 pm. The ride attendant will write on your AAP for you to return at 2:45 pm. For the next 45 minutes, you can ride another attraction (if the wait time for the next ride is less than 30 minutes), or rest, shop, or enjoy a show for 45 minutes. When you return to Spiderman at 2:45 pm, the attendant will escort you to an alternative entrance bypassing much of the regular line.

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