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Walt Disney World is one of the most accessible and handicap-friendly vacation destinations in the world. Disney World is built to be accessible and cast member’s know exactly how to accommodate the needs of guests with disabilities. To satisfy their guests with mobility challenges, they offer wheelchair accessible resort rooms, wheelchair rentals in the parks and much more. Making your trip enjoyable is their main goal.

When you call to book your reservation, please let us know what your degree of mobility is and what your special needs are so that we can do our part to giving you the best vacation ever. 

Special Needs Strollers, Wheelchairs and ECVs at Walt Disney World

If you have a special needs stroller, wheelchair, walker, cane, or scooter, you are more than welcome to bring it to the Park as it is a mobility aid. Wheelchairs and ECVs can be rented daily at each of the Parks, or you can get one from one of Disney’s Featured Providers.

Question: I don’t normally use a wheelchair but should I consider getting one at Disney World just in case?

If you have mobility challenges or conditions that cause pain or fatigue, your trip might be more enjoyable if you have a chance to get off your feet and rest occasionally. Especially if it helps prevent a flare up.  Also, remember the sheer amount of walking that happens everyday in and around the parks. Estimates are anywhere between 8 and 12 miles per day! In addition, don’t forget how tiring it can be standing in line for 1 or 2 hours at a time. And most of those lines won’t have a place for you to sit even for a moment.

If this sounds uncomfortable, then you should use a wheelchair or electronic convenience vehicle (ECV). Also, if you’re 18 or older, and physically able to manage it, consider using an ECV rather than a manual wheelchair that must be pushed. It’s easier for the rest of your party since they won’t have to push your wheelchair, and it gives you freedom. 

Where to Rent Wheelchairs and ECVs at Walt Disney World

Wheelchairs are available for rent at all Walt Disney World theme and water parks as well as Disney Springs.

Walt Disney World Theme Parks
  • Daily: $12
  • Length of Stay (multi-day): $10 per day
Walt Disney World Water Park and Disney Springs
  • Daily: $12
  • A refundable $100 deposit is required at these locations.

Daily rentals are transferable between all locations. You pay just once for the day.

Length of Stay Rentals are transferable between Disney theme parks only. If you’ll require a wheelchair for a multi-day visit, you can save time and money by pre-paying for all days at the first theme park you visit.

Wheelchairs may not be removed from the destination where they were rented. When exiting your location, simply return your wheelchair to the rental counter. If you’re at a Disney water park or Disney Springs, your deposit will be returned at this time. When you visit your next destination, present your rental receipt to secure another wheelchair, if available.

Additional Information:

  • Wheelchairs are available on a first-come, first-served basis.
  • Reservations are not accepted, and quantities are limited. Please plan to arrive early.
  • Guests must be 18 years of age to rent wheelchairs. A photo ID is required.
  • The maximum weight is 350 pounds. Wheelchairs are not designed to hold more than one person.
  • You are welcome to bring and use your own wheelchair throughout Walt Disney World Resort.

Electric Conveyance Vehicles (ECVs) are also available for rent throughout Walt Disney World Resort.

Walt Disney World Theme Parks

  • Daily: $50
  • A refundable $20 deposit is required at this location

Walt Disney World Water Parks and Disney Springs

  • Daily: $50
  • A refundable $100 deposit is required at this location

Daily Rentals are transferable between all locations. You pay just once for the day.

Length of Stay Rentals are not available for ECVs. However, vehicles can be held if Guests leave and return to the same park on the same day.

ECVs may not be removed from the destination where they were rented. When exiting your location, simply return your ECV to the rental counter to receive your deposit. If you’re at Disney Springs, your deposit will be returned at this time. If leaving one theme park and visiting another, present your rental receipt with your deposit to secure another ECV, if available.

Additional Information:

  • ECVs are available on a first-come, first-served basis.
  • Reservations are not accepted, and quantities are limited. Please plan to arrive early.
  • Guests must be 18 years of age to rent and operate ECVs. A Photo ID is required.
  • The maximum weight is 450 pounds. ECVs are not designed to hold more than one person.
  • You are welcome to bring and use your own ECV throughout Walt Disney World Resort.

Outside Vendors

Several Orlando-area companies offer wheelchairs, ECVs, strollers and other mobility products for rent. Delivery to your resort is available, however you must arrange with the vendor a specific time to meet them to take possession of the wheelchair.

Where to Rent a Special Needs Stroller at Walt Disney World

Kingdom Strollers – (407)271-5301 or info@kingdomstrollers.com

Kingdom Strollers offers the Liberty Special Needs Stroller. This stroller is good for children up to 5 feet tall and/or 100lbs. They will deliver the stroller to your resort, hotel or vacation home at the time of your choosing, however you must be present to take delivery of the stroller.

Orlando Stroller Rentals – (877)962-9544

Orlando Stroller Rentals offers the Maclaren Major Push Chair. This stroller can accommodate up to 100lbs and does not have a sun shade and does not recline. They will deliver the stroller to your resort, hotel or vacation home at the time of your choosing, however you must be present to take delivery of the stroller.

Orlando Medical Rentals – (877)356-9943

Orlando Medical Rentals offers both regular strollers and special needs strollers for rent. They have several different types available of special needs strollers including:

  • Adaptive Star 15″ and 18″ Lassen Pushchair
  • Convaid Cruiser Classic (Extra Small and Small)
  • Convaid Planar Pushchair (up to 75lbs)
  • Convaid Scout Pushchair (up to 100lbs)
  • Drive Trotter Pushchair (up to 170lbs)
  • Maclaren Major Pushchair (up to 110lbs)
  • Mighty Lite Pushchair (up to 100lbs and 150lbs)
  • Special Tomato EIO Pushchair (up to 90lbs)
  • Special Tomato Jogger (up to 110lbs)

They will deliver any of their items to any of the hotels at the Walt Disney World Resort. A representative will make arrangements to meet with you at the hotel as Disney’s Magical Express arrives so that they can make adjustments and make sure you are familiar with the features and how to fold the stroller.

Strollers as Wheelchairs

Guests with disabilities—including those with a cognitive disability—who need to remain in a stroller while in an attraction queue may have their strollers designated as wheelchairs.

A Stroller As Wheelchair tag is a red tag which is attached to the stroller for the length of stay at WDW. This tag will allow you to use and take the stroller anywhere a wheelchair can go. This tag can be obtained at any of the Guest Relations locations within each of the four parks. While at Guest Relations you may also obtain the DAS (Disability Access Service) Card to reduce the wait times at some attractions. At each attraction simply show the red tag to the Cast Members, and they will open up the line and let you continue with your stroller. If the loading and unloading areas are in different places for an attraction, the Cast Members will take your stroller to the unloading area for you.

A Word about Keenz Wagons

There has actually been quite a bit of confusing information regarding whether Disney will allow guests to bring Keenz Wagons into the theme parks. The official policy of Disney is that they are not allowed. But Cast Members are allowed to use their discretion and sometimes they make exceptions to the rules. Many people who have children with special needs have reported that if you are carrying medical equipment and advise the cast member at the gate that the stroller is a medical necessity for a special needs child then they will allow you to bring it into the park. Just make sure to have a back up plan in case you run into that one cast member who won’t make the exception.

Resort Accommodations

All Walt Disney World resort hotels have handicapped accessible rooms. Accommodations for wheelchair users include roll-in showers, shower benches, wider bathroom doors, hand-held showerheads, bathroom rails, portable toilets, accessible vanities, open frame beds, rubber bed pads, lower beds, bed rails, phone alerts, door knock alerts, double peepholes in hotel doors, and designated parking areas for guests with disabilities.

All WDW resorts have handicapped accessible rooms. However, not all hotels may fit your needs or have availability during your vacation. When you call us to make your reservations, let us know what degree of mobility you have and advise us of your special requirements. We will guide you in choosing the best resort to suit your needs.

Things to consider when choosing a Disney resort

Resort Size

Disney resorts can be quite large. In some cases, you may find that you are placed in a room that is quite a distance away from the main lobby area of the hotel. You may also be far from the bus stop. You can solve this problem by requesting a room closer to the main resort activity area, however this method does not guarantee you a more convenient room. The other choice is paying for a preferred room. These rooms are closer to the main activity areas and are guaranteed.

Room Size

If you have a wheelchair, room size is an important consideration.

    • Value Resort standard rooms are about 260 square feet
    • Moderate Resort standard rooms are about 314 square feet
    • Deluxe Resort standard rooms start at about 340 square feet
    • Deluxe Villas are various sizes but are generally much more spacious than the standard resort rooms.

Location  

Some resorts are more conveniently located than others. For guests in wheelchairs or ECVs, the resorts on the Monorail Loop would be extremely convenient. The monorails are fully accessible and provide easy access to the Magic Kingdom and Epcot.  The Epcot area resorts are also very convenient. Access to Epcot and Hollywood Studios is available either by a walkway or accessible boats.

Transportation

Resort Transportation

Buses

For guests with disabilities:  According to the Disney website:

“All bus routes are serviced by buses equipped to accommodate various types of wheelchairs and ECVs/scooters within the following guidelines:

  • The mobility device must fit the lift without being forced.
  • The mobility device must be securely fastened in the onboard restraints.

Most buses can hold up to 2 mobility devices in the securement areas. It is recommended that Guests using an ECV/scooter transfer to a bus seat while onboard. Guests using canes, walkers, crutches or who have difficulty walking can board via the rear door. Guests should share their request to use the ramp or rear door with the bus driver before boarding.”

All strollers must be folded. If the stroller is being used as a mobility device and is safe to be used as a seat on the bus (tied into the wheelchair spot) it should have the tie down spots indicated on it, or at least they should be noted in the manual. If there aren’t any markings, then it most likely isn’t made to be used that way and is unsafe for such use.

Monorail

The monorails are fully accessible to all mobility devices. The monorail cast member will set up a ramp allowing guests with mobility devices to roll right on.

Ferry Boats – The ferry runs between the Transportation and Ticket Center and the Magic Kingdom.

Fully accessible to all mobility devices. Cast members will set up a ramp and strollers, wheelchairs and ECVs can roll on board.

Friendship Boats – Friendship boats run a loop which includes Hollywood Studios, the Swan, Dolphin, Boardwalk, Yacht and Beach Club resorts, and Epcot. The Friendship boats are the only vehicles serving Hollywood Studios and Epcot from these resorts. (There are no buses to these locations.) There are also Friendship boats inside Epcot, servicing the World Showcase area.

Strollers, wheelchairs and ECVs can generally roll on board depending on water levels and conditions. Please speak with a cast member at the dock for questions or information.

Motor Launch Boats – Gold flag motor launches loop between the Magic Kingdom, the Grand Floridian, and the Polynesian. Blue flag motor launches loop between the Contemporary, Wilderness Lodge and Fort Wilderness.

Strollers and wheelchairs must be folded in order to board. ECVs are not permitted.

Motor Cruiser Boats – Green flag motor cruisers loop between the Magic Kingdom and Fort Wilderness. Red flag motor cruisers loop between the Magic Kingdom and the Wilderness Lodge.

Strollers, wheelchairs and ECVs can generally roll on board depending on water levels and conditions. Please speak with a cast member at the dock for questions or information.

**Medical strollers for disabled guests will be treated as wheelchairs.

Minnie Vans

Minnie Van service is a great way to get around the resort quickly and in comfort. They are driven by specially trained Disney Cast Members to get you to where you need to go as quickly as possible.

The Minnie Vans can accommodate six people, with two forward-facing or rear-facing Graco 4Ever car seats available at no extra charge. The drivers are trained how to properly install the car seats as well.

How it works:

Minnie Van service works with the Lyft app. Simply open the Lyft app from anywhere within Walt Disney World Resort to access Minnie Van service, request a ride and pay for it through the app—or call (407) 828-3500 to request an accessible vehicle. Cars are usually minutes away.

To request a ride through the Lyft app:

  • Open the app and select your Walt Disney World destination
  • Confirm your pick-up location and tap “Select Minnie Van”; if Minnie Van service is not the default vehicle type displayed, you will need to swipe through your vehicle options until Minnie Van service is displayed
  • The app will display a map tracking the vehicle en route—along with an identifying vehicle number to help you spot your car

Pricing:

  • Prices vary based on distance traveled from pick-up location to requested destination within Walt Disney World Resort.
  • You’ll see the total cost and pay for the service conveniently through the Lyft app.

Remember that the Minnie Van is a luxury service. And as such you it can be quite expensive. This is not a service that you would want to plan on using on a daily basis. A short trip will cost more than $25. Plan wisely and use it only when absolutely necessary.

Hours of Operation:

Minnie Van service operates from 6:30 AM to 12:30 AM daily. Hours of operation are subject to change.

Need an Accessible Vehicle? Call a Minnie Van

Please call a Minnie Van Service Specialist at (407) 828-3500 to request an accessible vehicle. Requests can be made 45 to 60 minutes prior to needing the vehicle. Minnie Van vehicles can accommodate Guests with standard wheelchairs, motorized vehicles and electric conveyance vehicles (ECVs); however, an additional wait time may occur.

Disney’s Magical Express

Magical Express service is Disney’s complimentary airport-to-hotel transportation. If you’ll be bringing a wheelchair, medical stroller or an ECV along, you’ll want to advise us when you request Magical Express service. Not all DME buses have lifts. If Disney has advance notice of your needs, they can have a bus with a lift available for you at arrival. For complete information, please read our Disney’s Magical Express page.

GETTING FROM THE AIRPLANE TO THE MAGICAL EXPRESS WELCOME CENTER:

Disney will not provide wheelchairs or ECVs between your airplane and the Welcome Center. If you need a wheelchair to meet you at the airplane you will need to arrange that with the airline. For more information, please see our page on Airport Assistance for Travelers with Special Needs.

BOARDING THE BUS FOR GUESTS WHO CANNOT TRANSFER:

When you arrive at the Welcome Center remind the Cast Member that you cannot transfer and will need to remain in your mobility device during the ride to your resort. The Cast Member will then direct you toward the correct line to await the arrival of your bus. You will board the bus first via the lift. Once on the bus they will strap your chair down.

BOARDING THE BUS FOR GUESTS WHO CAN TRANSFER:

When you arrive at the Welcome Center advise the Cast Member that you can transfer to a seat during the ride to your resort. You may stay in your mobility device until you reach the steps of the bus. From there you will be required to walk up the steps of the bus. If you need assistance up the stairs you must have someone from your party assist you. Cast Members and Magical Express employees are not allowed to provide you with assistance up the stairs. The driver will then load your mobility device into the luggage area on the bus.

Attraction Accessibility

All attraction, restaurant and entertainment lines are ADA compliant and accessible to all mobility devices. For attractions that are not, an auxiliary entrance is available to guests in wheelchairs. These auxiliary entrances are not intended for guests to bypass the lines. You will most likely be given a return time to ride.

For guests with special needs beyond mobility concerns, you may obtain a DAS card at guest services or one of the blue umbrellas located around the parks.

Guests May Remain in Wheelchair/ECV:

Magic Kingdom

  • Jungle Cruise
  • Walt Disney’s Enchanted Tiki Room
  • Country Bear Jamboree
  • Raft to Tom Sawyer Island
  • The Hall of Presidents
  • Liberty Square Riverboat
  • Mickey’s PhilharMagic®
  • Walt Disney’s Carousel of Progress
  • Monsters, Inc. Laugh Floor®

Epcot

  • Advanced Training Lab
  • Innoventions
  • The Seas with Nemo & Friends® (Turtle Talk with Crush and Bruce’s Shark World)
  • Journey Into Imagination with Figment
  • ImageWorks – The “What If” Labs
  • Mexico Folk Art Gallery
  • Stave Church Gallery
  • Reflections of China
  • House of Whispering Willows
  • The American Adventure
  • America Gardens Theatre
  • Bijutsu-kan Gallery
  • Gallery of Arts and History
  • Impressions de France
  • O Canada!

Hollywood Studios

  • Indiana Jones™ Epic Stunt Spectacular!
  • Muppet*Vision 3D
  • Walt Disney Presents
  • Voyage of the Little Mermaid
  • Disney Junior – Live on Stage!
  • Beauty and the Beast – Live on Stage
  • Fantasmic!
  • Star Wars Launch Bay

Animal Kingdom Park

  • Tree of Life Garden
  • Discovery Island® Trails
  • It’s Tough to be a Bug!®
  • Festival of the Lion King
  • The Boneyard
  • Dino-Sue
  • Fossil Fun Games
  • Finding Nemo – The Musical
  • Gorilla Falls Exploration Trail
  • Wildlife Express Train
  • Maharajah Jungle Trek®
  • Conservation Station®
  • Rivers of Light

Blizzard Beach Water Park

  • Tike’s Peak

Guests must walk by themselves or be assisted by members of their party:

Magic Kingdom

  • Swiss Family Treehouse
  • Tom Sawyer Island
  • Peter Pan’s Flight®
  • Tomorrowland Transit Authority PeopleMover

Disney’s Blizzard Beach Water Park

  • Summit Plummet
  • Downhill Double Dipper

Disney’s Typhoon Lagoon Water Park

  • Keelhaul Falls
  • Mayday Falls
  • Gangplank Falls
  • Humunga Kowabunga
  • Storm Slides
  • Bay Slides

Guests Must Transfer from Wheelchair/ECV to Ride Vehicle (by themselves or with assistance from their party)

Magic Kingdom

  • Main Street Vehicles
  • Big Thunder Mountain Railroad®
  • Splash Mountain® (transfer device also available)
  • Haunted Mansion®
  • The Barnstormer
  • Dumbo the Flying Elephant®
  • Mad Tea Party (transfer device also available)
  • Astro Orbiter
  • Tomorrowland Speedway (transfer device also available)
  • Seven Dwarfs Mine Train

Epcot

  • Soarin’®
  • Mission: SPACE® (transfer device also available)
  • Test Track
  • Frozen Ever After

Hollywood Studios

  • Alien Swirling Saucers
  • The Twilight Zone Tower of Terror™

Animal Kingdom

  • Kali River Rapids® (transfer device also available)
  • Expedition Everest – Legend of the Forbidden Mountain®
  • Primeval Whirl
  • Na’vi River Journey (transfer device also available)
  • DINOSAUR

Blizzard Beach

  • Slush Gusher
  • Teamboat Springs
  • Toboggan Racers
  • Snow Stormers
  • Runoff Rapids
  • Cross Country Creek
  • Teamboat Springs

Disney’s Typhoon Lagoon Park

  • Castaway Creek
  • Crush ‘n’ Gusher
  • Miss Adventure Fall

Guests must transfer from ECV to wheelchair provided at the attraction. At some attractions listed below, the transfer will occur at the entrance, while at other attractions, the transfer will occur within the building or queue.

Magic Kingdom

  • Walt Disney World Railroad
  • The Magic Carpets of Aladdin
  • “it’s a small world”®
  • The Many Adventures of Winnie the Pooh
  • Under the Sea ~ Journey of the Little Mermaid
  • Enchanted Tales with Belle
  • Stitch’s Great Escape
  • Buzz Lightyear’s Space Ranger Spin
  • Prince Charming Regal Carrousel

Epcot

  • The Seas with Nemo & Friends
  • Living with the Land
  • Behind the Seeds
  • Gran Fiesta Tour Starring The Three Caballeros

Disney’s Hollywood Studios

  • Toy Story Mania!

Disney’s Animal Kingdom Park

  • Affection Section
  • Kilimanjaro Safaris®
  • TriceraTop Spin

Disney’s Blizzard Beach Park

  • Chairlift
  • Melt-Away Bay
  • Ski Patrol Training Camp

Disney’s Typhoon Lagoon Water Park

  • Typhoon Lagoon Surf Pool
  • Ketchakiddee Creek

Guests must transfer from ECV to wheelchair, and from wheelchair to ride vehicle. At some attractions below, the transfer to an available wheelchair will occur at the entrance. At others, the transfer to an available wheelchair will occur within the building or queue.

Magic Kingdom

  • Pirates of the Caribbean
  • Space Mountain

Epcot

  • Spaceship Earth

Disney’s Hollywood Studios

  • Star Tours – The Adventures Continue
  • Rock ‘n’ Roller Coaster Starring Aerosmith (transfer device also available)
  • Slinky Dog Dash

Disney’s Animal Kingdom Park

  • Avatar Flight of Passage (transfer device also available)

Parking

Theme Park Parking

Guests with the ability to walk short distances and step onto courtesy trams should park in the main parking lots of the four theme parks.  If necessary, Guests may ask for a space at the end of a row closest to the courtesy tram pick-up/drop-off location. Courtesy trams will then transport Guests to each theme park’s Main Entrance.

Theme Park Disability Parking Lots

Guests with mobility disabilities—including those traveling with personal wheelchairs, electric scooters or other mobility devices—should park in the Disability Parking Lots, located a short distance from the main entrance to each of the 4 theme parks at Walt Disney World Resort. Courtesy trams do not stop at these locations.